Privacy notice

Information we handle

When you contact us, we receive the information you choose to share, such as your name, email address, and message. When we record a received donation, the record may include your name, optional email address, payment reference, amount, currency, date received, and an administrative note.

Payments take place through PayPal, Equity Bank, or Neema. Those providers process payment and account information under their own terms. Our website does not ask you to enter a bank password, PIN, card number, or verification code.

How information is used

Information helps us answer enquiries, locate and confirm contributions, maintain donation records, provide receipts, and address payment concerns. We may also retain information needed to meet applicable accounting or legal obligations.

The website’s donation records and receipts require an administrator login and are not displayed on public pages. Receipt copies and exported records should be handled privately by the people administering the foundation.

Keeping records

We keep donation and correspondence records for administration, accounting, and handling enquiries. If you want to know how long a particular record is kept, or wish to request its deletion, contact us. Some records may need to be retained to meet applicable obligations or resolve a payment issue.

External services and cookies

Render hosts this website and may process technical request information, such as IP addresses and access logs, to deliver and operate the service. Neon stores the website’s donation database. We keep private exports of donation records in Google Drive for recovery, with access restricted to the account managing those backups. These exports may contain the donation information described above. Our email service and payment providers also process information when you contact us or make a payment. Depending on the provider, processing may take place outside Kenya.

To protect administrator access, the website temporarily counts sign-in attempts and limits repeated attempts. The counter does not store passwords or visitor IP addresses. The website uses a session cookie for functions such as administrator sign-in and form security. It also loads Google Fonts, which involves requests from your browser to Google.

Choosing another language opens a translated copy through Google Translate. The public page address is sent to Google; the language selector does not send private administrator records. Automatic translations may contain errors.

Information may need to be disclosed where required by applicable law. For details about provider practices, see Render’s privacy policy, Neon’s privacy policy, Google’s privacy policy, and the privacy notices of your payment provider.

Your choices and requests

You can contact us to ask what personal information we hold about you, request a correction or deletion, or raise an objection or concern about its use. Requests are considered under applicable data-protection requirements. We may need to verify your identity before releasing or changing a private record.

Please share only information needed for your enquiry. Do not send passwords, PINs, verification codes, or children’s private information. If you have a concern about a child’s information or an image on this website, contact us so it can be reviewed.

You can also learn about your rights or raise a concern with Kenya’s Office of the Data Protection Commissioner.

Contact the foundation

Email mokatoriafoundation@gmail.com or call +254 743 563 077.

We may update this notice as the website or our practices change. The date above identifies the latest version.